PRIVACY POLICY
Last Updated: October 2024
I. INTRODUCTION
At Company 326 LAB - FZCO, creators of the AI ChatBot Nulo app, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use the company’s landing page https://nuloai.com/ (the “Website”). By using the Website, you acknowledge and agree to the practices described in this policy.
Personal Data:
Personal data refers to any information that can be used to identify a natural person, either directly or indirectly, such as names, contact details, and other identifiers specific to your personal, social, or economic status.
Applicability:
This Privacy Policy applies to all visitors of the Website, including those who visit or use the Website in any capacity.
For the purposes of the General Data Protection Regulation (GDPR), we are the data controller unless otherwise stated.
Please read this Privacy Policy carefully. By continuing to use the Website, you confirm that you have read, understood, and agreed to be bound by this Policy.
Requests:
If you wish to make a verified request for access, portability, or deletion of your personal data, please reach out to us using the contact form.
Sale of data:
We do not sell your personal data to any third parties.
II. CALIFORNIA RESIDENTS: YOUR PRIVACY RIGHTS
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA). These rights include the ability to:
Know what types of personal information we collect about you.
Learn where your personal information comes from.
Understand the purposes for which your information is processed.
Know which third parties may have access to your personal data.
Request access to and deletion of your personal information.
To exercise these rights, please contact us via the contact form.
III. INFORMATION WE COLLECT AND HOW IT’S USED. COOKIES
We process several categories of information when you use the Website.
A. Information You Provide
Contact Information: If you contact us via email, through the website’s support form or online chat, we collect information such as your name and email address (as well as any other content included in the email, request or conversation) to assist in resolving your inquiries or requests.
B. Information Collected Automatically
With your consent, we utilize third-party automated data processing technologies (such as analytics tools) to analyze specific information sent from your device
We may collect and analyze certain data regarding your device and user behavior based on our legitimate interests. This information is typically non-personal, meaning it cannot be directly linked to any individual by itself, and we access it only in an aggregated format. We use this data to enhance our Website and provide users with the best possible experience.
Please note that the information collected by advertising or analytics tools is typically beyond our control, and we cannot be held responsible for how this data is processed. Additionally, some services may engage in personal data profiling, potentially gathering information about you and your device through technologies outside our control. We do not oversee or guarantee how third parties handle your personal data collected independently of our App. For any inquiries regarding the handling of your personal information, please contact those third parties directly (see Section V).
Device Information: When you use the Website, we may collect data about your device, including device type, browser type; information about the Internet connection; IP address, language setting, time zone and other technical details necessary to maintain and improve the Website’s performance.
Usage Data: This includes information about how you interact with the Website, such as session times, features used, crashes, and interaction patterns. This helps us improve user experience and functionality.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience. These technologies allow us to understand usage patterns and enhance our services.
You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly. For more information about the cookies we use, please see the table below.
IV. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
To Improve the Website: We use the usage and device data to optimize the Website’s interface and features, and deliver new enhancements based on user behavior.
For Security and Legal Compliance: We use your data to protect against fraud, comply with legal obligations, and enforce our Terms of Use.
V. SHARING YOUR INFORMATION
We do not sell your personal information to third parties. However, we may share your data with trusted service providers to help us operate and enhance the app, including:
Service Providers: These third parties perform services such as hosting and cloud storage.
Legal and Regulatory Authorities: We may disclose your information when required to comply with laws, legal processes, or governmental requests.
Please be aware that when we integrate external services, we select third-party providers that commit to implementing the necessary technical and organizational measures to safeguard user personal data. Nonetheless, we cannot assure the security of any information shared with these third parties. We are not liable for any unintended loss or unauthorized access to your personal data due to the actions of these external entities.
We may utilize the following third-party service providers to supply us with essential infrastructure for delivering and enhancing our services:
VI. INTERNATIONAL DATA TRANSFERS
We operate internationally and offer our Website to users worldwide. Both we and third-party organizations that provide automated data processing technologies for the Website, may transfer automatically processed information across borders, including from your country or jurisdiction to other countries around the globe.
If you are in the European Union or in regions with data protection laws that differ from those in the UAE, please be aware that your information, including personal data, may be sent to a country or jurisdiction that does not offer the same level of data protection as yours. This means your personal information could be transferred to a third country, specific areas within that country, or to international organizations where data protection regulations may not match those in your country.
We strive to ensure that any recipient of your personal data provides adequate protection in line with current data protection laws. By using the Website, you consent to the transfer of your personal data to any third country, specific areas within that country, or international organizations.
For data storage, we utilize hosting services and prioritize your privacy by encrypting your personal data - when possible - before sending it to these hosting organizations. We only partner with hosting providers that have successfully met our security and reliability standards.
VII. DURATION OF PERSONAL DATA USE
We typically keep your personal information for as long as needed to provide the Website's services and to fulfill our legal obligations. If you would like us to stop using your stored information, you can request the deletion of your personal data.
However, certain data may still be retained for a limited time (not exceeding what is necessary for its intended purpose) if it is required to meet legal obligations, such as tax, accounting, or auditing needs, or to ensure safety, maintain data backups, prevent fraud, or address other security concerns.
VIII. YOUR DATA PROTECTION RIGHTS
Depending on your location, you may have rights under applicable privacy laws, such as:
Accessing your data: You can request details of the personal information we hold about you.
Correcting inaccuracies: You may request corrections if your information is inaccurate or incomplete.
Deleting your data: You may request the deletion of your personal information, although certain data may need to be retained for legal reasons.
Limiting the Data Usage: In specific situations, you may be entitled to restrict how your personal data is processed.
Accessing the Information on Data Sharing: You are entitled to be informed about whether your personal information is disclosed to third parties.
If you wish to exercise any of these rights, please contact us via the contact form or via email mobile@326labs.com.
IX. SECURITY OF YOUR INFORMATION
We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
X. INFORMATION RELATING TO CHILDREN
We do not intentionally collect data from children under the age of 16 (or older, if required by local laws). If you are under 16 (or older if local laws mandate), do not download or use our services. If you suspect that we might have personal data from or about a child under 16, please contact us immediately.
XI. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Please, regularly visit the Privacy Policy page on the Website. The date of the latest revision will always be stated at the top of this policy. Your continued use of the Website after any updates constitutes acceptance of the revised policy.
XII. CONTACT US
If you have any questions about this Privacy Policy, please feel free to contact us via support form.
By using the Website, you consent to the data practices outlined in this Privacy Policy.
